VentilAQUA S.A., hereinafter referred to as VentilAQUA, is responsible for the website, hereinafter referred to as the VentilAQUA website, and undertakes to guarantee the privacy of personal data collected and / or transmitted online. The security and privacy of the data of the users of the VentilAQUA website are aspects that assume for the company a crucial importance.


The Personal Data Protection Act (hereinafter "LPDP") and the General Regulation on Data Protection (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, hereinafter "RGPD") ensure the protection of natural persons with regard to the processing of personal data and the free movement of such data.

In legal terms, "personal data" means any information of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person, and protection does not cover the data of legal persons.

By accepting this Privacy Policy you give your informed, express, free and unambiguous consent for the personal data provided through the website to be included in a file of responsibility of VentilAQUA, whose treatment under the LPDP and the RGPD shall comply with appropriate technical and organizational security measures.

VentilAQUA maintains a database with the registration of its clients. The data present on this basis are solely the data provided by the data at the time of its registration, and are collected and processed automatically, according to the terms approved by the National Data Protection Commission, by VentilAQUA, the entity responsible for the corresponding file.

In no case shall we carry out any of the following activities with personal data provided to us through this site:

• Giving away to other persons or other entities, without the prior consent of the data subject;
• Transfer outside the European Economic Area (EEA) without the prior consent of the data subject.


The personal data that we treat through this page will only be used for the following purposes:

• (i) Communication with clients and clarification of doubts;
• (ii) Processing of requests for information;
• (iii) Direct marketing communications (if you have consented to the processing of your personal data for this purpose);
• (iv) Requests for comments on products or services purchased;

VentilAQUA guarantees the confidentiality of all data provided by its customers. Despite the fact that VentilAQUA collects and processes data in a safe way and prevents its loss or manipulation, using the most suitable techniques for this purpose, we inform you that the collection in open network allows the circulation of personal data without security conditions , at the risk of being seen and used by unauthorized third parties.

The VentilAQUA website has a form through which users can send their contact information or requests for information. If users provide personal data to VentilAQUA through said form, they will not be used for any purpose other than what is requested by the user.

On the other hand, the user consents to access information about the service contracted with VentilAQUA in order to offer additional services to the contractor.

At the time of the collection of personal data, except in the fields where the contrary is indicated, the user may voluntarily make personal data available, without the lack of response implying a decrease in the quality or quantity of the corresponding services (unless indicated otherwise). However, failure to respond to data, which is considered mandatory, will mean that it is impossible to access the service for which the data were requested.

If you do not agree with the above conditions, VentilAQUA may not contract with you through its website.


In order to comply with the purpose of this website, VentilAQUA will transfer its personal data to other entities that will treat them for the following purposes:

• Payment management and processing activities;
• Provision of contracted services.

The entities to which VentilAQUA will assign their personal data to treat them in the terms mentioned above will have the following nature:

• Insurance companies;
• Third parties related to the provision of contracted services;
• Payment management and processing entities.


VentilAQUA declares that it has implemented and will continue to implement the technical and organizational security measures necessary to guarantee the security of the personal data provided to it in order to prevent its alteration, loss, unauthorized treatment and / or access, account the current state of the technology, the nature of the data stored and the risks to which it is exposed.

VentilAQUA guarantees the confidentiality of all the data supplied by its clients, either in the register or in the process of buying or ordering products or services. The collection and processing of data takes place safely and prevents its loss or manipulation. All data will be entered on a Secure Server (128 bit SSL) that encrypts / encodes (transforms into a code). You can verify that your browser is secure if the lock symbol appears or if the address starts with https instead of http.

The personal data are treated with the level of protection legally required to guarantee their security and prevent unauthorized alteration, loss, treatment or access, taking into account the state of the technology, being the user aware and accepting that the measures of Internet security are not impregnable.

VentilAQUA, whenever accessing any personal data, undertakes to:

• To store them by means of legally enforceable security measures of a technical and organizational nature that guarantee their safety, thus avoiding unauthorized alteration, loss, processing or access, according to the current state of technology, the nature of the data and the possible risks to which they are exposed;

• Use the data exclusively for the purposes previously defined;

• Ensure that the data are processed only by workers whose intervention is necessary for the provision of the service and they are bound by the duty of secrecy and confidentiality. Should the information be disclosed to third parties, they should be required to keep the confidentiality in accordance with the provisions of this document.


One of the purposes for which we treat personal data provided by users is to send electronic communications with information relating to commercial and promotional communications.

Whenever we make a communication of this type, it will be directed exclusively to users who have previously authorized them expressly.

In accordance with the provisions of Decree-Law no. 7/2004 of January 7, in case the user wishes to stop receiving commercial or promotional communications from VentilAQUA, he may request the opposition of the service by sending an e-mail to following email address:


In accordance with the provisions of the LDPD and the RGPD, you may exercise your rights of access, rectification, erasure, limitation, opposition and portability at any time upon request by any of the following means:

• Mail: VentilAQUA S.A., Estrada da Ponte, Lot A, Antanhol, 3040-575, Coimbra, Portugal
• E-mail:
• Telephone: 239 437 336 service hours from 9am to 6:30 p.m. from Monday to Friday.

If you wish to cease to be part of the database at any time, VentilAQUA may exercise this right through these contacts.


Under the legal terms, the data subject has the right to submit a complaint regarding the protection of personal data to the competent control authority, the National Data Protection Commission (CNPD).

This site uses a session cookie.

Only on the storage servers is a service contracted to an external company whose pricacity policy can be consulted through the following address, the technical information regarding visits to this site . No information is collected that can be used to identify visitors to the site. The registered technical information is limited to the following items:

• The Internet Protocol (IP) address of the visitor;
• The type of Internet browser (browser) used by the site visitor and the respective operating system used;
• The date and time of the query;
• Pages visited on the site and downloaded documents.

The technical information will be used only for statistical purposes

Our Privacy Policy
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